Help Center
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BOOSPA Help Center

Frequently asked questions.

In this FAQ, you will find most of the answers to the questions and issues you have about various topics. (My account, Payments, Delivery, Refunds, Guarantee, etc.)

Any doubts ? Questions ? Don't panic, we are here.

Despite your search in the FAQ you still can't find the answer to your question ? Don't panic, BOOSPA will support you in your search for spare parts and all your technical requests.

Make your request and contact our team of experts by clicking on one of the buttons below.

icone recherche de pièces

Are you looking for a specific spare part and are having trouble getting it ?

Please, click on the button above to make your request. An advisor will assist you in your search.

icone aide

Do you need an instruction manual, a technical manual or are you experiencing installation difficulties ?

Please, click on the button above and make your request. An expert will guide you step by step.

Request a quote for a spa

Do you have a current or future hot tub project ? Are you interested in one of our spa models ?

Access our quote request form now. One of our advisors will contact you within 24 hours.  

Request a quote for on-site intervention

You have an emergency on your hot tub ? You need a technical intervention at home ? Please click on the button below and fill in the on-site intervention request form. A technician will contact you as soon as possible. 

Our partner technicians can work throughout France, Belgium and Switzerland.

Please note that we do not undertake any enquiries relating to inflatable spas of any make.

Thank you for understanding.

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