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Shipping & returns - BOOSPA

Delivery Methods

Once the payment of your order has been received and all the items that make up your order are available, your order will be prepared on the same day.
We do everything possible to ensure that orders placed before 12:00 are shipped the same day. Exceptionally, we may have to delay the preparation of your package for 24 hours. We apologize for this and thank you for your understanding.
The choice of the carrier does not influence the preparation time except for the DHL express, which means your order will undergo priority treatment during its preparation.

Delivery methods

Boospa works with the largest French and European carriers to deliver your orders in the shortest possible time in complete security.
We offer you a choice of carriers depending on the delivery destination, the weight and the volume of the ordered products.
You have the choice between standard or express delivery.

Please note that very exceptionally, we may have to modify the mode of transport that you would have chosen initially. We always select a mode or a carrier with at least the same characteristics of delivery time and service..

How much does delivery cost ?

At Boospa, we always try to offer a delivery method free except for heavy or bulky items.
When delivery charges do apply, they are calculated according to the delivery department, the weight and the volume of the package.
Express delivery options are also available.

New pricing

Dear Customer,

Boospa has always strived to maintain its prices in order to provide you with the best possible rate while guaranteeing the best possible quality of service.

However, as you know, the current economic situation is constantly changing. For several months, it has caused problems with supplies and has led to significant increases in the price of raw materials and transport costs..

Until now, we have absorbed the price increases of our partners and transport costs, but despite all our efforts unfortunately, we are obliged to increase our home delivery rates.

We thank you for your understanding and your loyalty. All our teams are mobilized to offer you the best quality of service possible and to provide assistance during this season..

DPD Predict

This is the preferred method of transport for shipments to France.
Fast and reliable delivery.
With the Predict option, you have the possibility to select a delivery slot or to change the delivery address very simply.

DPD Predict home delivery now costs 5€ TTC in Metropolitan France.

DPD Pickup

DPD relies on the Pickup network of more than 6000 relay points in France. There is a Pickup relay less than 15 minutes from your home. 98% of the relay points are open on Saturdays.

DHL

DHL Express transport offers guaranteed next day delivery for all orders placed the day before 3pm. DHL Express is only available for orders with items available in stock..
DHL Express is also available for shipments to Switzerland, some European countries and DOM TOM

Colissimo

Colissimo est un mode de transport simple et efficace. Nous le privilégions pour les colis de moins de 30Kg, ou lors de livraisons dans certaines régions de France.

Following letter

In some cases, when your order includes very small pieces, we have to use the following letter from the Post Office. It allows a fast and easy delivery, directly in your mailbox.

Géodis

When your order includes heavy or bulky products such as spa covers, Geodis is the ideal carrier to transport your order safely.
Delivery can be made with an appointment.

Click & Collect

Click & Collect
Come and collect your order directly from our shop in Nantes.
We are always happy to see you !

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